Support

Email info@throttle.health. Include your iPhone model, your iOS version and what you were doing. Please do not send health data.

Throttle shows no data

Check that Throttle has access to your data in iOS Settings, under Privacy & Security, Health, Throttle. Your data is not readable while your iPhone is locked, so open Throttle after unlocking.

A score says Calibrating

Your values are compared with your own usual, and that takes time. Recovery needs 14 valid nights with your watch. Readiness needs 28 days of load history.

Moving to a new iPhone

Your data comes back through Apple Health. On the first launch Throttle rebuilds your results from it, so that launch takes longer.

Restoring your subscription

Use the option to restore purchases in the app, signed in with the same Apple Account you used to subscribe.

Cancelling your subscription

Open iOS Settings, tap your name, then Subscriptions, and choose Throttle. Cancel at least one day before the renewal date.

Asking for a refund

Apple handles payments and refunds. Request one at reportaproblem.apple.com.

Throttle gives insights for training and recovery. It is not medical advice.